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PRODUCT DESIGN5 min readGakk Design

Designing for the next billion: frictionless OTT interfaces

Eliminating credit card barriers through Direct Operator Billing transforms consumer conversion rates in emerging streaming markets.

Designing for the next billion: frictionless OTT interfaces

Most of our users never owned a credit card. The checkout that converts is one tap and a carrier confirmation.

Principles

  1. Pay with the phone bill, never a form.
  2. Design for 2G: every screen must render under 50 KB.
  3. Audio first — the screen is often off.

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